Social Media Marketing & Management

Turn social attention into stronger customer relationships.

We connect your content plan, creative production, publishing, and community handling within a defined monthly scope.

A defined scope. Connected delivery.

Channels, output volumes, review rounds, technology costs, and support are agreed before work starts.

Selected deliverables

  • Platform and content plan
  • Creative production
  • Publishing and defined community handling
  • Monthly reporting and next actions

Where AI can help.

AI-assisted ideation and draft replies support the team; public responses follow agreed review and escalation rules.

Explore AI Solutions

STRATEGY · CREATION · ENGAGEMENT · ANALYTICS

Grow your brand. Engage your audience. Turn attention into action.

Social media is where audiences live, but presence alone is not enough. Brands need direction, a content engine, publishing rhythm, community response, and a consistent learning loop.

THE ORIGINAL SCOPE, PRESENTED AS A NEW SYSTEM

Not one deliverable. One working ecosystem.

Fiva connects strategy, creation, publishing, engagement, analytics, and ads so the account does not become a calendar without purpose.

Content creation

Carousels, product showcases, short video, stories, animation, CTA, and platform formats.

Account management

Monthly calendars, captions, hashtags, scheduling, publishing, and status tracking.

Growth & analytics

Audience research, organic growth, benchmarks, reporting, and content adjustments.

Community engagement

Comments, inboxes, mentions, reputation, influencer outreach, and escalation paths.

Paid social

Meta, TikTok, retargeting, lookalikes, testing, and budget optimisation within scope.

01

Who this is for

  • Businesses without a complete in-house team
  • Creators, coaches, and consultants building authority
  • Brands seeking a loyal following
  • Offline businesses moving into digital channels
02

When you need it

  • The account is active but no longer growing
  • The team keeps asking what to post today
  • Competitors create stronger conversations and conversion
  • The team lacks time or skill for consistent management

A PROVEN PROCESS, WITHOUT THE BLACK BOX

Five stages from first direction to handover.

Every stage has visible decisions, review points, and outputs. Final scope still follows project needs, access, timing, and complexity.

  1. 01

    Strategy session

    Understand brand, goals, audience, performance, voice, visual direction, competitors, and platform priority.

    OUTPUT Strategy blueprint
  2. 02

    Monthly planning

    Map themes, hooks, CTAs, formats, captions, hashtags, timing, and review points.

    OUTPUT Content calendar
  3. 03

    Content creation

    Produce design, animation, reels, stories, scripts, edits, and platform adaptations.

    OUTPUT Monthly content batch
  4. 04

    Publishing & engagement

    Schedule content, respond to communities, monitor mentions, and escalate leads or sensitive issues.

    OUTPUT Live publishing tracker
  5. 05

    Analytics & optimisation

    Review reach, growth, engagement, conversion, visual, copy, and next-month priorities.

    OUTPUT Dashboard + next plan